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Customer management solution by storing all information related to customer at a single location. There is no need to search this information in various databases, multiple spreadsheets or pieces of paper. It helps in providing simple ways of capturing and storing all information pertaining to client in a central database. To access this database, which stores historical or current client job and financial information can be done by a simple search.
Most such software also provide job management solutions. All the information regarding a job such as time and date, any specific instructions along with other related data can be captured. This information can be speedily exchanged between field workers and administrative staff by the use of mobile phone or personal digital assistants. It also prevents double-handling of job or client or worker information. Also, history of every job is stored in the system.
Product and service management solutions can also be provided by such software. It is easy to allocate products and services to every job. It is simple to issue and acknowledge receipt of stock which is linked with inventory management. Keeping and controlling stock and inventory is a big challenge for majority of companies. More productive hours are wasted in finding out whether there is enough stock in the inventory. Field management software allows monitoring of issue, receipt and recording of inventory. It also helps in keeping inventory accurate leaving full audit trail.
Field management software helps in invoicing of job as soon as the job is completed. There is no need to wait till the job sheets arrive at the office from the field and then let your administrative staff enter all the details. This helps in solving cash flow problems. Prompt billing helps in clearing the dues faster and increases your company’s bottom-line.
Thus, while providing all types of solution for all types of problems, field management software has proved to be an essential part of your organization. To stay ahead in the competition and to offer value-for-money services to your customers on a constant basis, you need to adopt this new technological innovation without hesitation and see productivity of your company increase and also, see your profit soar.
Managing your Business & Field workers has just got easier with Field Service Office. Field Service Office is an Order entry & Job Notification software package, allowing information to be instantly exchanged between your admin staff and field business management using their mobile phones or PDA’s.
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