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Service providers also include a conglomeration of advanced features such as name and number caller ID, call forwarding, call blocking and voice mail that traditional phone companies sell as premium services. When signing up for VoIP service, several providers give you the option of choosing the area code, and possibly the exchange, for your service.
Remember that since the data travels across the Internet, there is the potential for dropouts or burbles that are similar to what is experienced on a cell phone. Most people we called during our tests were surprised at the quality of the calls, and did not realize they were on a VoIP connection until we told them. Keep in mind that the call quality for VoIP providers who do not manage their IP networks and depend on the Internet for routing will yield varying and sometimes disappointing voice quality and unreliable connections.
There is just one major disadvantage to VoIP. This is the need for a reliable broadband connection. Power outages present another conundrum. Since VoIP requires a live Internet connection, losing electricity means losing your phone service. Keep these simple factors in mind when considering the purchase of VoIP.
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